Contact Us

Our FAQ is a great place to find answers to common questions. You might also find our Delivery Policy and Returns & Exchanges information page to be quite helpful.

Trouble accessing your eTextbooks?

We understand that some of you might have issues accessing your eTextbooks. The quickest solution is to read How to access and view your eTextbooks.

Need to talk to a human?

For all other questions, comments, pressing issues or anything else we can help you with, please contact us using the methods below.

Call us on 0800 122 010

Our friendly customer team answers phones at our Sydney HQ weekdays from 9:30am-5:00pm AEST

Chat with us

We’re also here to chat on weekdays, 9:30am-5pm AEST. Start a live chat conversation

Use our 24/7 contact form

Whenever we’re not online, use the contact form on this page and we’ll get back to you within 1 business day


Unit D / 23-27 Bourke Rd, Alexandria NSW 2015, Australia (Head Office. Collection of orders not available.)

0800 122 010

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