Interpersonal and Workplace Communication in Everyday Practice
Effective interpersonal and workplace communication in everyday practice This book puts professional communication at the forefront of practice for all early childhood educators. Quality early childhood education requires educators to develop strong relationships with children, families, colleagues, and professional and community stakeholders. Effective interpersonal and workplace communication is integral to building and maintaining such relationships. Being an effective communicator is fundamental to the work of an early childhood educator but students often graduate lacking skills such as active listening, assertiveness and showing empathy. This book assists students in learning these skills as they prepare to become effective communicators in their everyday practice, while also supporting practicing educators in improving their communication skills. It is designed to support educators to develop and reflect on their interpersonal and workplace communication skills, enabling them to practise as intentional and effective communicators in complex and dynamic teaching environments.Key Features Reflection boxes encourage students to reflect on what they have learnt – these can be used to work through individually or as a group in tutorialsIncludes links to the National Quality Standard and the National Quality FrameworkExamples and scenarios are taken from real-life experiences of educators from ECEC services across AustraliaVideos of professional communication skills in action prompt students to reflect on key concepts discussed and consider these in their own contextsSpotlight on Communication case studies provide practitioner profiles, detailing practitioners’ experience working in the sector and how their practice relates to professional communication.